Privacy policy

MB Kulinarija (Company code: 303710357, VAT payer code: LT100009287313, registered address: P. Vileišio g. 18A, Vilnius, LT-10306, Lithuania, email: springfree.balticsteam@outlook.com) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website springfree.balticsteam@outlook.com (“the Site”) and our services (together, “the Services”).

By using the Site, you acknowledge that you have read and agree to the practices described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any changes will be posted on this page with the updated “Last updated” date. Your continued use of the Site after changes constitutes your acceptance of the updated Policy.

How We Collect and Use Your Personal Information

We collect personal information to provide the Services, fulfill orders, communicate with you, comply with legal obligations, prevent fraud, and improve our Site. We may use your information to:

  • Process and deliver your orders
  • Respond to inquiries and provide customer support
  • Send promotional emails, newsletters, and updates if you have consented
  • Analyze usage and improve our Services
  • Ensure the security of the Site and prevent unauthorized or illegal activity

Types of Personal Information We Collect

Information You Provide Directly

When you interact with the Site, we may collect:

  • Your name, email address, phone number, and shipping or billing address
  • Payment confirmation information via Paysera
  • Account information, including username and password if applicable
  • Communication with customer support or inquiries via forms or email
  • Details of your orders, purchases, or items in your cart

Information Collected Automatically

We automatically collect certain information when you visit the Site using cookies and similar tracking technologies:

  • Device and browser information, IP address, and operating system
  • Pages viewed, links clicked, and time spent on the Site
  • Referrer URLs and navigation behavior

We use this information to analyze site usage, improve functionality, and personalize content. Google Analytics is used to collect and process this data.

Information Obtained from Third Parties

We may receive personal information from third parties that support our Services, including:

  • Shopify, our e-commerce platform
  • Paysera, for secure payment processing
  • Delivery partners (for shipping within Lithuania, Latvia, and Estonia)

All third-party data is handled according to this Privacy Policy. We are not responsible for the privacy practices of third parties; please review their policies directly.

Cookies and Tracking Technologies

We use cookies, pixels, and other tracking technologies to enhance your experience, remember preferences, improve site performance, and for analytics purposes. You can manage cookies via your browser settings. Blocking cookies may affect certain functionalities of the Site. For more information, see: Google Privacy Policy.

International Data Transfers

Your personal information may be transferred, stored, and processed in countries outside of Lithuania, including other EEA countries. When transferring data outside the European Economic Area, we rely on legal transfer mechanisms such as the European Commission’s Standard Contractual Clauses.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. You are responsible for maintaining the confidentiality of your account credentials. We never ask you to send passwords via email.

Sharing Your Information

We do not sell your personal information. We may share data with:

  • Paysera for payment processing
  • Delivery partners for shipping orders
  • Shopify and third-party service providers for site functionality, analytics, and email services
  • Law enforcement or regulators when required by law
  • Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccuracies or incomplete data
  • Request deletion of your personal information
  • Withdraw consent where processing is based on consent
  • Restrict or object to processing
  • Request portability of your data
  • File a complaint with your local data protection authority

To exercise your rights, contact us at springfree.balticsteam@outlook.com.

Complaints

If you have concerns about how your personal data is handled, please contact us. If you are unsatisfied with our response, you may lodge a complaint with your local data protection authority.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their content, practices, or privacy policies. We encourage you to review the privacy policies of any third-party websites you visit.

Contact Information

MB Kulinarija
P. Vileišio g. 18A
Vilnius, LT-10306, Lithuania
Email: springfree.balticsteam@outlook.com