Warranty Information
10-Year Warranty on the Entire Trampoline *
You want the best trampoline for your kids. Something that you can rely on to be in bouncing shape 365 days a year. We don’t just say we’re the best, we back it up. Springfree Trampolines are the only trampolines to offer a full 10-year warranty on all components, from the day it was originally purchased. No exceptions, no excuses.
Not all Warranties are Equal
Accessories
All Springfree Trampoline Accessories are covered by a one year warranty, with the exception of the Springfree FlexrBall which has a 3 month warranty.
Spare Parts
All Springfree Trampoline purchased spare parts come with a 2-year warranty for the original purchaser (warranty is not transferable.) Proof of purchase is required.
Service and Quality you can Trust
Buying a Springfree Trampoline is a family investment. We offer the best trampoline warranty on the market, and our commitment to manufacturing the highest quality product means peace of mind for you. We promise to stand behind our product and if you ever have any concerns, we are just a phone call away.
We warrant our products to be free of defects in material and workmanship under normal domestic use and service conditions which do not include general wear and tear, burns, cuts or snags. Click here for details.
Need Help?
If you’re a new Springfree owner, register your warranty now. This will expedite the warranty process in the event of a future warranty claim.
If you believe you have a manufacturing fault or a product defect with your Springfree Trampoline and need to make a warranty claim, please complete the warranty claim form.
Warranty Claim Process
- Step 1: Submit Warranty Claim
- Step 2: Provide Additional Documentation (if required)
- Step 3: Warranty Claim Reviewed by Springfree Team
- Step 4: Final Claim Results to Customer