Springfree Trampoline – Payment, Delivery & Warranty

Payment

  • All prices are in EUR and include VAT.
  • Payment is made securely via Paysera.
  • VAT invoices are provided with the order or sent by email.

Delivery

  • Orders can be placed anytime online.
  • Delivery is free across the Baltic States.
  • The courier will deliver the parcels to your address.

Warranty

  • Springfree provides a manufacturer’s warranty for all trampolines and original accessories.
  • The warranty applies to the first registered owner.
  • Warranty is valid only if original parts are used and the product is registered on the official Springfree website.

 

Warranty does not cover:

  • Damage from misuse, commercial use, or lack of maintenance
  • Natural wear and tear
  • Non-original parts
  • Damage during transport after delivery

Returns & Exchanges

You can return items within 14 days if they are:

  • Unused and undamaged
  • Complete with all parts
  • In original packaging with labels intact
  • Accompanied by proof of purchase

Fill out a simple return request stating the reason.

  • Refunds (including delivery costs) are processed within 14 days to the payer’s bank account.
  • Return shipping costs are paid by the buyer.
  • Food products and gift vouchers are non-refundable. Gift vouchers are valid for 6 months from purchase.

Consumer Rights & Disputes

  • Contact Springfree in writing within 3 months if your rights are violated.
  • Springfree responds within 14 days.

If unresolved, you may contact: